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      Agoda

      Engaged employer

      Agoda reviews

      Warm and friendly, the happiest job I ever had - Customer Experience Representative Agoda Employee Review

      5.0
      18 May 2020
      Customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is warm, friendly, and supportive towards me. I'm not much of a talker, but they still supported me. They treat their customer service officers humanely as well, which I really appreciate.

      Cons

      You need to learn and move very fast. It can be overwhelming sometimes.

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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