Get out while you can - Anonymous employee Agero Employee Review

1.0
21 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on what position you move into, there is possibility of flexible scheduling. Dont expect this starting out as a CSR in roadside.

Cons

Pay is not enough for workload. Mandatory OT 9 months out of the year. If you can't find time for OT around the things you already planned in your personal life (given short notice) they will put it on your schedule. Or else you take the hit for not being there. There are much more qualified people than those moved into management, but it's who you know. Rarely any consensus in management on how to get things done so as an agent you can expect to take the fall for the chaos.

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5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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