Supportive Supervisors - Customer Service Representative Agero Employee Review

5.0
29 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Thorough training and very supportive supervisors and management. I enjoyed working here. Can be stressful as people calling in can be in dangerous situations sometimes and are depending on you.

Cons

Phones are very busy during the day, and you are scored and rated on time spent in call.

Explore other reviews about Agero

5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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