Being able to help people with their Roadside assistance services, Providing the best customer service experience.
Cons
Not enough training for all the programs .
Agero Response
7y
Thank you for your review. We are constantly refining our training programs to ensure Associates are well-prepared for their roles. However, there is always room for improvement. We'll take note of your feedback.
Offers Work from home, most everyone is willing to help when you have a question.
Cons
Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.
Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.