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Thank you for sharing your experience and perspective. We're glad to hear your positive feedback about our people, who we refer to as stewards, and the impact of the work, including the important work our Patient Care Advocates play in supporting our members.
We also truly appreciate the candid input regarding the importance of feeling connected across all levels of leadership. As we continue to grow, we're actively focused on strengthening alignment between leadership and the broader organization, increasing visibility, and staying closely connected to the day-to-day needs of our teams.
Feedback like this is important and helps shape where we focus. Thank you for sharing your perspective.