Dreadful. Avoid - Customer Service Advisor Affinity Water Employee Review

1.0
28 Sept 2016
Recommend
CEO approval
Business outlook

Pros

The staff are so friendly. No weekend hours No real selling

Cons

Terrible senior management Staff not invested in No benefits Not flexible or family friendly IT systems truly dreadful Not a company that's investing for its future Staff under valued Still in the dark ages

Explore other reviews about Affinity Water

4.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

Working with great and passionate people.

Cons

Pathway for progression is extremely slow.

2.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people and decent work life balance. Some flexibility with wfh and office

Cons

Progression is non existent. Any pay rises are not based on your performance, everyone gets the same, poor performer or strong performer = same percent payrise. Unless you work in senior management, the bonus is poor. Be lucky to clear £1000.

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