Work to life balance is the only positive aspect. - Customer Service Representative Aeroflow Health Employee Review

1.0
14 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Work/life balance was nice. You’re never required to work a Saturday or Sunday, at-least in the particular department I was a part of.

Cons

They are not properly training new employees due to COVID. Training is very brief, and very far from hands on. Management states it will take 6 months to fully understand the process, they also encourage you to ask questions, but after a few months they get agitated if you ask too many questions. They need to be more patient with employees, especially starting out during COVID. It is a very isolated job, most are working from home, but even in office you do not see or talk to anyone all day. Sitting for eight-nine hours a day is not for everyone.

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Aeroflow Health Response
5y
Thank you so much for the helpful feedback and we are sorry to hear that your experience with getting started wasn't what you expected. We have invested heavily in the last year to make sure our training meets the needs of all employees, particularly during COVID when things are especially difficult. We try to work with all employees when given the opportunity to make appropriate accommodations for different learning styles and needs that come up since everyone is unique and thrives in different ways. Thank you again for this valuable feedback about your personal experience.

Explore other reviews about Aeroflow Health

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Cares about employees.

Cons

They don't have 360 performance reviews.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, WFH, wellness reimbursement

Cons

They offer great benefits in exchange for being their slave and constantly watching you, even as a responsible employee. Their OUTDATED program crashes 10x a day. One time their program crashed for the majority of the day and I could't finish an account and the operations executive (I think is his title) privately messaged me asking why an account was incomplete. Didn't even give me the benefit of the doubt. Tone deaf and lame

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