Unorganised updates & lack of communication. - Customer Service Aegis Employee Review

2.0
11 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Great if sometimes unhappy colleagues to who make the working day easier. Easy to use computer systems & comfortable atmosphere.

Cons

Procedures change quickly & a lack of communication from the management team can mean you will be penalised if the changes happen without you knowing or having a day off when SOME other staff were informed. Teach TMs to communicate better.

Explore other reviews about Aegis

5.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Caring team, amazing clients. I enjoyed my time at Aegis and only left because I moved out of state for family reasons.

Cons

The scheduling could be more flexible .

4.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good experience and managed well

Cons

very small team, need more employees

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