Disappointing - Trip Planner Adventure Life Employee Review

2.0
17 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Adventure Life has all the potential for greatness, yet all the outward decision making to achieve the complete opposite. With a handful of terrific people, the CEO and fellow higher level management have continued to drive the office deeper and deeper into chaos and unhappiness.

Cons

The turnover rate feels unendingly high and no one is surprised by it. There is also no action taken to prevent it. There is little to no structure for growth no matter your department. The pay (especially for the Operations department) is abysmal for the workload, importance and stress of the position. That much is agreed upon by almost every employee and has been discussed directly with management who like to preach “but it’s good for Missoula and you can travel so it stays the same.” Travel opportunities are always fantastic. However, with only a set stipend for flights and the requirement to take personal time off, it is no wonder it does not hold a higher incentive for employees to stay to reap the benefit. While trips can be taken with family or significant others, the employee is still taking photographs and notes constantly to ensure they can provide proper information and feedback to the team upon their return (a requirement in training and blog form); therefore they are working. For those who have stayed for over 5 years (the select few) in the sales department, there is an unwillingness to adapt to change and more importantly a superiority complex that likes to look down upon any newer sales person and even the operations or administrative departments. The concept of a sales “team” is far beyond the truth, especially with the lack of any proper team incentives or benefits. At the end of the day, great friends can not convince someone to stay in a low paying, high stress position where no matter the feedback to management, the CEO reigns supreme and will make decisions on growth and technology that only better his ego rather than his company.

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Adventure Life Response
6y
Thank you for the feedback. While criticism can be uncomfortable to read, it is important to hear from current and former staff. Our company is adapting during this time of growth as we seek new solutions and alternatives for decades-old systems. While this feels like chaos at times, it is the necessary transition that we must make. Of course, we all have areas where we can improve, and we welcome direct dialog to find those solutions. I feel a strong personal connection to this company that includes pride for what we have built and a sense of responsibility to the individuals who contribute to the present and future viability of the company. We value our team and the commitment to providing memorable, quality travel experiences for our clients. We aim to create a quality work environment, well-compensated jobs that can become careers. My door is open to talk with you and any staff about how we can improve. I encourage to speak with me directly or with any manager. Brian Morgan, CEO

Explore other reviews about Adventure Life

5.0
28 May 2021
Recommend
CEO approval
Business outlook

Pros

Company values talent and initiative Great team to work with! Relaxed and informal environment Flexible schedules Competitive salary Great benefits - including travel

Cons

Deadlines based on project time estimates has been a challenge in the past, otherwise I it's hard to think of any cons.

4
5.0
27 May 2021
Recommend
CEO approval
Business outlook

Pros

I have see Adventure Life go through many changes throughout my time here, and our most recent change to a fully-remote office has definitely been the biggest and hardest adjustment. Adventure Life was well-prepared for this transition and it went rather seamlessly when it was sprung upon us. Everyone was able to move their work station home and stay safe while continuing to work for our customers. It has been great to work with such an amazing team of dedicated employees to bring the company through the pandemic and into the next phase of this company, stronger and more prepared than ever. I've appreciated all the flexibility and accommodation management has provided as everyone has had to adjust to a new normal working from home. Staff has been encouraged to take breaks, get outside or get exercise when they need it. We have managed to keep as much of the friendly atmosphere as we can considering all is done over the computer or phone. Even though I can't see them regularly in person, I still love my conversations with my coworkers and appreciate the calls with them. Video chat really does make a difference!

Cons

Working from home has its challenges, and is not for everyone. I have appreciated the added time with my family, but often feel I am always sort of working as I can't easily just walk away from my home office. You have to be self-driven to work remotely, and we are all very busy so it would be easy to get behind if you don't put in your hours.

4
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