Company feedback - Customer Service Representative (CSR) Advantmed Employee Review

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5.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Working autonomously Shows appreciation (sometimes)

Cons

Track you w/ AI Rush you

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Advantmed Response
3w
It is wonderful to hear about your positive experience at Advantmed. Our people and culture are at the heart of everything we do, and we will continue to build on that. We look forward to growing and achieving greater things together.
1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None to speak of ....some people are exceptable

Cons

Constant change... lots of complaining from managers.... no empathy from managers.... always harping on what's not being done versus what is being done correctly...... no pay increases at all..... setting some agents up to fail to meet their goals......QA is a complete joke 🤣...... none of the QA team members are on the same page so agents will always fall below expected grade. Complete overhaul needed. Clients need to rethink before hiring this company.

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