employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged employer

Toxic environment with zero support for employees - Operations Manager Advanced Call Center Technologies Employee Review

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None, the place is actually awful and they set you up for failure. They will leave you with no director and no HR to report to on site and then expect you to keep your cool while everyone acts like children and if you do snap they will send you out the door without even a second glance based on biased reports from other peers who LIE

Cons

Everything about this place is a con, they claim they have “competitive” pay but will cap you out within a year of working there. They give no support to their management staff who they force out of projects to run new projects and then even though it’s their fault if you have a meltdown they will “term you work cause” so they don’t have to pay out unemployment because they are more worried about ensuring they higher ups get their bonuses so they can go on their 4 out of country personal vacations each year rather than actually take care of the ones with boots on the ground because you are just a warm body to fill a seat in their eyes

Explore other reviews about Advanced Call Center Technologies

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

2.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The position itself opposite offers an opportunity to assist people who really need help. If you’re a person who wants to help people, this is a good spot for you.

Cons

While this is an excellent position to assist people who need help with their financial needs. It is not recommended by leadership that you do so. What I mean by that is that management “micromanages. Every day there’s something new so it offers no stability. This is a job that makes you feel very insecure. They are constantly reviewing your work and never offering any supportive information. Only what you’re doing wrong. I felt insecure every day while doing this job because I really wanted to be empathetic with the collar and management wants you on the call and off the call within a certain period of time. In addition to all of this, the training was so insufficient that I had never even used the phone system before I was put on the floor. There was no nesting. And management expected you to know certain things that you’ve never been taught.

1
See reviews by: Helpful|Rating|Date|All