Horrible from day one. - Home Care Aide Addus HomeCare Employee Review

1.0
30 Mar 2015
Recommend
CEO approval
Business outlook

Pros

There are no pros for working for this company. Absolutely none.

Cons

I had this review written up, and my browser decided to crash.. So here I go again. From day one there have been problems. They took a month to compete my background check and I have NOTHING on my record, not even a parking ticket. They took five months to get my REQUIRED name tag, with me reminding them weekly. They either lost it or lost the paperwork etc. I was told they would schedule all my classes for me and never was told about the deadlines I had to take the classes and the test. They scheduled everything just a week before my deadline and I was told they would schedule my test date and they failed to do so. I had to, which is normal but I didn't know that at the time. They also have the employees clock in and out on a device like a cellphone. You log the hours and tasks completed and the client signs it at the end of the day. Not only does my client have to sign the device but she also has to initial the paper time sheets each day and sign them each week. AND I'm constantly having to fill out exception sheets for days and hours that the device messes up. So with three means of logging my hours I am STILL getting paid incorrectly. I've had money that took them a month to get back to me, I have bills you cannot do that to a person working full time expecting money. It's all around a horrible company. These are just a few examples of what has happened to me in the short year I've been here.

Explore other reviews about Addus HomeCare

5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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