Constant chaos: Expectations are not defined internally or on the client side, resulting in everyday fires that could have been prevented with set turnaround times and pushback on difficult stakeholders. If a high-priority client has the smallest of complaints, you’re expected to drop everything to please them at the cost of other projects. There’s customer service and there’s being a whipping boy - Adcom is the latter.
Inequality and social dynamics: Diversity and inclusion is horrible here. As other reviewers have mentioned, there is definitely an “in” crowd comprising people who have been there too long or have otherwise gained favor. If you’re not in said crowd, you will receive no recognition and be ignored internally regardless of effort. It’s more high school than corporate office. Also, be prepared for microaggressions if you’re a woman, a person of color, LGBTQIA+, or otherwise part of a marginalized group.
Lack of boundaries: while Adcom has a hybrid work arrangement on paper, it’s not respected. People will give you sideeye if you’re not at your desk for 8 straight hours and it’s impossible to take PTO for more than a couple days. There’s also a unhealthy workaholism and expectation of being on-call well after you’ve left the building. There are obviously instances that warrant working overtime, but those should be exceptions, not the rule.