Management has become micromanaging with increasing automation challenges - Commercial Lines Underwriter Acuity Insurance Employee Review

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I used to be able to fill this list with pros, now I have nothing.

Cons

We used to have rather flexible management and full use of flex time, now we have to report our structured hours and management has become very micromanaging regardless of your direct supervisor. They are replacing us with automated tools that don't work and it is up to us to adjust to the technology instead of them building tools to adjust to us and the underwriting guidelines we have all been taught and practiced for years. In addition to the above, they have taken more work away from us, but the same expectations as when we had more than enough to do are still there for productivity.

Explore other reviews about Acuity Insurance

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very welcoming and good training program

Cons

None at the time of posting

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

401K Contribution and the Summer picnic

Cons

- Flextime is decreasing - More work with higher expectations but no additional compensation - Conflicting information given on wanting to write more business faster but then expecting more tools be used which takes longer. Quote by Managment recently : "If you think you don't have enough time, you do...." Biggest statement of disconnect in a while. - Which leads to the next point: Big disconnect between Leadership and Employees. Leadership believes that we have no reason to be unhappy because no one is truly listening to the employees anymore; not like they used to. What used to feel like a family now feels corporate. The same people are moving up the ladder fast and living the dream while everyone else gets walked all over. - Some managers are now seeking "demotions" because of the changing expectations and culture. Demotions by choice are not usually allowed here. - A lot more people "choosing to retire early" over the last few years. It used to be hard to get people to retire.

3
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