Good company - Support Worker Acuity Care Group Employee Review

Really nice families and clients!

Poor communication Don’t get listened to

Acuity Care are a kind company with lots of management - who were all very nice. There was LOTS of mandatory training which was useful - using Your Hippo online learning, which is all paid for by the company. Also they sent me on a CPI - crisis prevention - as well as a First Aid training course which are in person and which I got paid half wages for.

Like many companies, communication was a weak area. For example, my manager was changed within the first few weeks of working there, but I wasn't told about this happening. I just worked it out when I was assigned someone else. In reality CPI training does not entirely prepare you for real-life crisis intervention as it can be difficult to remember special moves while holding back a very irate client.