Perfect if You Prefer Cult Mentality - Account Resolution Specialist Action Financial Services Employee Review

Strong management that is always available to the front line. Generous pay when measure-able performance is met. Scripts, tools and resources available to complete performance expectations. Strong security protocol.

Mentally exhausting, you need thick skin to deal with calls that can be unpredictable and offensive.

Training is extensive and pay is fair.

Main floor manager lacked people skills, very little understanding for family life, job is 8-5 Monday - Friday making it near impossible to go to a doctor or dentist appointment. The business allows employees to "Flex" a lunch taking a longer lunch one day while making it up the rest of the week for appointments but this still extremely limits when you can get seen by a medical professional. This job is not for the weak as you will deal with many irate borrowers.