Great people great job but understaffing is an issue - Sales Associate Ace Hardware Employee Review

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great work opportunity with encouraging managers and people, however for the volume of customers vs staff available on floor doing multiple tasks, creates overworked staff

Cons

Overworked employees, small yearly pay raise,

Explore other reviews about Ace Hardware

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I had to leave this job due to a relocation to another state for my husbands work. Best job ever. I cried the day I left. They treat you like family

Cons

Pay could be a little higher

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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