It was a decent starting job, with enlightening experiences. - Cashier/Stockperson Ace Hardware Employee Review

4.0
30 Jul 2011
Recommend
CEO approval
Business outlook

Pros

To get experience in a wide variety of minimum wage fields, to have a secure and relatively friendly environment, and to ensure flexible hours for a student or retiree. Good social interaction with the community. It is a very friendly, customer oriented store. From personal experience-I have always gotten the days off that I needed, and combined onerous schoolwork with a simple means of income.

Cons

The work is demanding, unrewarding, and underpaid. Students are abused into terrible conditions and harder work than older employees in the same position, as well as disrespected. From personal experience-I'm going to UIUC electrical engineering in the fall, and management thinks that I need to be told how to count products, and doesn't trust that I can remember how to clean the store- a list was provided daily for two years. I once cleaned out a drainage ditch or garbage for half an hour (we are next to a fast food store) and the manager came out because he didn't believe I had done the work, looked at my handiwork, and told me to pick a single leaf up; simply to avoid admitting he was wrong and I had done my job.

Explore other reviews about Ace Hardware

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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