Great team, terrible management - CSA - Customer Service Associate Accolade Employee Review

1.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were not so bad.

Cons

Low salary, terrible corporate culture. We are a one big family on Monday, 90 % of the team is getting laid off on Tuesday.

Explore other reviews about Accolade

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great people, benefits and environment

Cons

Consistent change and high demands

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Good benefits flexibility

Cons

Pay Management Lay offs favoritism

See reviews by: Helpful|Rating|Date|All