Mad Men meets Mean Girls - Account Manager AbelsonTaylor Employee Review

1.0
7 May 2019
Recommend
CEO approval
Business outlook

Pros

You will learn quickly what NOT to do if you want to be happy/keep employees happy in a workplace environment (and this is just about all the “onboarding” you’ll get at this company)

Cons

Ad agencies and high school. Two arenas no one pretends to be all rainbows and butterflies. But, AT is all the chauvinism and pretentiousness of Mad Men plus the gossip and triviality of Mean Girls tied in a florescent lit bow. They lure in prospective employees with their award-winning rep of yesteryears and a somewhat competitive starting pay, but make no mistake, it’s all downhill from there. Culture is king today, and the culture at AT is toxic and viral. It’s subtle at first and then hard to dissect. You start to wonder... Does leadership recognize the drain in overworked employees? The absence of inspiration? Or are their sullen, lifeless faces just a mirror of their own burnout? Have they forgotten that they have the power to make change from within? The potential to shake things up? The ability to bring in outside counsel - to get help? Or are they simply addicts who‘ve yet to take the first step in recognizing and admitting they have a problem? Are they oblivious to the toxic, manipulative behavior of middle management? Blind to the hopelessness and oppression written on the faces of those who work under them? Or is that nature now norm? Do they notice, care, that people are leaving in droves? Wonder why? Or are employees just hours, dollars, easily replaced? Are culture, mutual respect and emotional intelligence actual values for them, or just website buzzwords? Is leadership completely unaware of the problems staring them in the face? Too scared to look back? Or do they realize they’re the captains of a Titanic and just scrambling to find their own lifeboat the crew and passengers catch word?

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AbelsonTaylor Response
6y
I want to thank you for taking the time to give us your feedback. I am sorry that your experience at AbelsonTaylor did not match our intention of being the best place you ever worked. We take pride in our agency and are taking your feedback seriously and addressing your experience. Thanks also for your advice. Communication can be challenging, and we try and align leaders and teams to work appropriately to meet our client needs. Sometimes we do ask our employees to work late and while we understand that can be frustrating, this is simply the reality of working in advertising. We try hard to show our appreciation for the dedication our employees deliver on a daily basis with things like free lunch Friday, happy hours, special events, and most recently, we introduced summer Fridays and more flexibility around working from home. It has been widely successful thus far. Additionally, we have a structured in-house professional development program in place that caters to our staffs needs and aspirations. With a significant investment in time and resources, we offer these programs to further our employees careers with us. Our new onboarding process was launched this spring and the program expands over the new hire’s first week to provide a more in-depth training on AT processes and programs. After a few months in to the program, we find our new employees are finding much success in their roles. Upward mobility is a key focus of the agency. Many of our employees have very successful careers, which we are very proud of. The average tenure for our employees is 8.5 years (compared to the average in our industry of 4). I’m sorry you did not feel that you could grow your career with us, as many have. For what it’s worth, we recently completed a SWOT analysis of the agency, by an outside consultant, and we are able to better understand our areas of strengths and weaknesses and have already implemented several tactics to help us achieve our goals for the years to come. Additionally, we have been winning awards for over 25 years and continue to do so every year. We are extremely proud of the work our staff does, and being recognized by our peers time and time again, only validates that. One of the biggest things we have going for us is that we are still and will always be an independent agency. We are privately owned by 14 current employees, most of whom started in pretty junior positions and that number will continue to increase. It’s pretty rare in our industry to stay this committed to our staff at AbelsonTaylor and not get swept up by big networks. If you would like to share more about your experience, including your opinion of our culture, please contact me by emailing me personally at beth.carik@abelontaylor.com so that we can set up a time to talk. Thank you again for the feedback. It helps us make AT a better place and best of luck in your future endeavors.

Explore other reviews about AbelsonTaylor

5.0
1 Jun 2026
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Pros

Culture, networking, learning, internship program

Cons

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1.0
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Recommend
CEO approval
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Pros

A legitimate company but toxic and bullying

Cons

My experience at this company was deeply disappointing due to a toxic workplace culture. I faced bullying from colleagues, and instead of fostering teamwork and collaboration, the environment was driven by unhealthy competition. HR was consistently irresponsible and failed to address serious concerns. The hiring process seemed focused solely on academic background and work experience, with little regard for character or professionalism. Unfortunately, this created a management team and workforce that often reinforced the same negative behaviors. Overall, the culture felt superficial and hostile rather than supportive or inclusive.

2
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AbelsonTaylor Response
1mo
Thank you for sharing your perspective. We take feedback about workplace culture seriously, which is why this review is concerning and does not reflect the environment we strive to create every day. At our agency, we are deeply committed to fostering a collaborative, respectful, and supportive culture. We also want to clarify that we do not have an HR department; our People Experience (PX) team is specifically dedicated to employee support, engagement, and wellbeing. Any reports of bullying, harassment, or inappropriate conduct would be addressed immediately and thoroughly, and to date we have not received concerns matching the circumstances described here. While we cannot verify the experience outlined in this review, we continuously evaluate how we can improve the employee experience and maintain a respectful workplace for everyone. We encourage any current employee with concerns to speak directly with our PX team or leadership so issues can be addressed constructively and confidentially.
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