3.0
19 Jul 2023
Former employee, more than 3 years
Abbott Park, IL
Recommend
CEO approval
Business outlook
Pros
Told up front that KPIs and metrics were based on quality and not quantity.
Cons
KPIs and metrics were ALL based on quantity and quality and all communication back and forth from Director kept shouting at us to “MAKE NUMBERS!!”, “STAY ON MESSAGE!”, and “THERE’S NOTHING WRONG WITH WORKING THAT INTO THE CONVERSATION!” - despite Compliance yelling at us for over two hours at a meeting less than two days before NOT to allow any of that happen