13 Aug 2021
ATPCO Response
4yThank you for taking the time to provide your feedback; however, it is important to clarify some information that is not accurate.
We are fortunate to have a board that understands the business value of our technology direction and strategy and supports it. As a result, we have only had one Cloud Migration Strategy. In 2019, we began our cloud migration effort with an assessment and planning phase to complete the migration with no service interruptions. Our systems support billions of dollars of airline revenue each year, and we take that responsibility seriously.
We have already completed migrating all of our targeted customer-facing workloads to AWS with no industry impact. As a result, we improved resiliency and reliability, lowered operational costs, and improved scalability while staying under budget. Over the course of our migration, we enlisted the help of two other organizations to organize and execute it. As a learning organization, we recognize areas where we have the expertise and where we can benefit from outside assistance and knowledge transfer. All of our new development is in the cloud. We have partnered with AWS Professional Services and an AWS partner to provide a comprehensive enterprise cloud platform to ATPCO developers.
Finally, Our Product Division uses a Design Thinking approach to ensure that our customers are always at the center of any development effort. The Technology Strategy is designed to support that development in an agile, modern, cloud-centric way.