Good company to work for if your looking for work from home - Inbound Customer Service Agent ATAC Employee Review

Great opportunity to work with smart, talented staff and tutors in a positive industry that assists students in reaching their potential. The office space is exceptionally well designed and uplifting to work in. The administrative team works well together, which makes me look forward to work each day. There is a nice combination of teamwork and professional independence. There are also stimulating professional development opportunities and social gatherings for tutors. Free food is always a plus.

Scheduling of students can be challenging.

I enjoyed working with my students and it was nice to have them given to me (rather than seek them out)

- Significantly lower compensation than other tutoring companies in the area - Often times it got very crowded in the small Madison park office and it was difficult to try and teach with a dozen other tutors teaching at the same time -The Administration was very pushy in regards to telling me to tell students they needed more tutoring hours, it put me in a very uncomfortable situation with parents. - The administration is not at all supportive of the tutors and will always side with the parents, for example I had a parent cancel within 24 hours, I was asked by the admin if I could offer a makeup session, which I did. It turned out the time did not work for the parent, but since I had offered a makeup session I was not compensated for the initial cancelled session. I felt like I had to "fight" for my rightful compensation many times during my employment there. The person in charge of scheduling is very difficult to deal with as well. -There was a very negative vibe set by the admin, I work for a different company now that is so supportive, it only makes me realize how bad of an environment atac tutoring was.