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      Run don’t Walk. - Customer Service Representative (CSR) ASM Employee Review

      1.0
      24 Feb 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a lot of pros. Money was ok.

      Cons

      SMT is ridiculous and likes to place blame or send semi threatening emails. No accountability at all. CEO has fostered a toxic environment. Signage stating “ we love our people” is grossly misaligned and inaccurate. People Team and HR - what a joke, right?. If they could make up a position for someone in SMT and slap a ridiculous title with that… then they do it. Constant changes without employee input. But hey…. They are ASM1 and they love their people🤣🤣🤣

      avatar
      ASM Response
      3mo
      Thank you for sharing. We take our employees’ perspectives seriously and are sorry to hear that your time at ASM didn’t live up to your expectations. We’re taking your feedback into consideration and will look for any changes that could be made.

      Explore other reviews about ASM

      5.0
      26 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ASM is not for everyone. And I do not mean it in either positive or negative way. It is just the way it is. We believe in the semiconductor business outlook fueled by AI demand. We believe in keeping the talent density to drive progress. We believe in hard work and at times you have to go above and beyond. We believe in excellence. And we are fanatic about it. And this is what I have seen during my long tenure here. I have seen great progress where ASM breaks through silos and as one cohesive team working together to deliver for our customers. And this progress will not happen with small and incremental changes. It requires bold transformation driven by our C-level leaders. And with every transformation there are challenges and there are opportunities, there are supporters and there are those who would like to keep status quo. I have seen great opportunities given to people who believe in our cause and deserve it. I am not saying that we did all the right things. I believe we made many good decisions, and we did make mistakes as a human does. But without change there is no progress and without progress there is no success. And we respect those who decides to join and stay with us in this transformation journey as we respect those who decide that this is not their usual cup of tea and withdraw. This is us. This is ASM as I know it. And I am enjoying every single bit of it.

      Cons

      For sure there are things to improve.

      1
      avatar
      ASM Response
      3w
      Thank you for sharing your feedback and for being part of ASM’s growth journey.
      3.0
      22 Jun 2026
      Feild engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent company to work at

      Cons

      Long hours and had work

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