Sinking fast. Don't waste your time. - Anonymous employee ASAP Employee Review

1.0
19 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You schedule your own shifts.

Cons

Oh, where do I start? First, I'd like to say that this USED to be a fun and great job. You download an application on your phone to accept orders in your area. You drive to the restaurant, pick them up, deliver, repeat. Recently, Waitr has continued the trend of taking away any power from their drivers. They've made it to where you can NOT see where you are going to deliver to anymore until you accept an order. So efficiency has plummeted. I've gone from driving 60 miles in a night to driving 130 miles in a night, while making half the money I used to. The app is buggy and crashes constantly. It is a huge power drain on your battery. Data usage is through the roof. You can not see what customers tipped you and which ones didn't. You are basically a mindless drone that is lucky to make $8-$10 an hour after fuel cost. But be ready to do a lot of repairs to your vehicle. The company will not back you if you get in an accident. You are basically just another body that is replaceable. The turn over rate at this company is the highest I've ever seen. They hire 15-20 drivers a week (because that's around the number that quit per week). The average employment time of new hires is around 2 weeks before they figure out that this isn't a good and safe way to make money. You get absolutely no perks with this job, aside from a free drink or 2 at select restaurants. You are constantly at risk of getting in an accident, due to having to be on your phone while driving. I haven't even mentioned the "brown nosing" in this company. You want to move into the office and be recognized for hard work? Well, that isn't going to happen unless you spend nearly every waking moment in the company chat (company business is conducted through GroupMe, yeah, imagine 500+people trying to organize things in a phone chat room). Those who are recognized are those who constantly post memes, make jokes, and other non-business related posted in the company "business" chat room - basically a moron's playground. These drivers get "favors" from the office that other drivers are not privy to. Management is extremely poor. They do not care about you, your suggestions, or concerns. Everyone in management is either related, friends, or under qualified for the position. They do not understand simple business concepts or customer service. There are no restricted zones. You will get forced to take orders to very dangerous areas at night without a second thought about your safety. Lastly, be prepared to spend around $15-$20 in fuel per night, between driving and idling, in order for you to make maybe $40 in tips.

Explore other reviews about ASAP

5.0
15 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Technician "Chris" was very professional. I was prepared to take care of my blown out tire and he pulled up unexpectedly. He was very professional from the beginning and made sure I was taken care of. God Bless ASAP. THANK YOU!

Cons

N/A very excellent service technician.

1.0
15 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not great, but not bad

Cons

Negative outlook for the longterm of the business

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