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      APL reviews

      Hectic - Customer Service Representative APL Employee Review

      3.0
      13 Jan 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Union Job 37.5 hrs a week seniority based. The schedules are set with weekends off. Things have gotten better but managers need to be changed

      Cons

      Management has no idea how to manage. Alot of very poor management staff been hired who are literally poorly skilled. Ive been working in the customer service field for a long time and this place is really bad

      Explore other reviews about APL

      5.0
      3 Apr 2025
      Project manager (undisclosed level)
      Recommend
      CEO approval
      Business outlook

      Pros

      High quality talent at every level

      Cons

      Lack of upward mobility limits your earning potential

      3.0
      2 Jun 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      laid back environment, good rapport, exciting projects to work on

      Cons

      hard to get promoted if you are not a part of the core group

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