No longer the AMS we knew - Principal AMS Employee Review

2.0
5 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- Annual salary review - Bonus potential - Flexible working - Remote working - Good annual leave entitlement - great Career development & support - based on own functional area* - Good support from managers & SLT - based on own functional area*

Cons

The AMS we once knew has undergone significant changes since the beginning of 2025, particularly with the direction set by the current Executive Committee (Exco) and their revised AMS Strategy, Mission, and Vision. Unfortunately, these changes have not resonated well with many employees, creating a sense of disconnect and dissatisfaction. The Exco's approach, including a vision communicated through a race car analogy, has felt misaligned with both the nature of our organization and the professional aspirations of the workforce. This messaging has not addressed the real concerns and needs of employees. Additionally, recent all hands meetings have lacked the authenticity and engagement that previously made them meaningful. Compared to last year when the focus was clearly on people and the sessions felt genuine and uplifting, the current format feels scripted and impersonal. There is a growing perception that the Exco and Senior Leadership Team (SLT) are increasingly out of touch with the broader workforc

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AMS Response
11mo
Many thanks for taking the time to leave your review. I can see you have spent the majority of your career with us at AMS and it's disappointing to read that our future strategy no longer resonates with you. I'd be interested to hear more from you directly. Please do feel free to reach out to me stephanie.gillingham@weareams.com

Explore other reviews about AMS

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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