Dissapointing - Resource Specialist AMS Employee Review

2.0
11 Jun 2015
Recommend
CEO approval
Business outlook

Pros

They work with well known blue chip organisations. Excellent benefits package Excellent work life balance

Cons

There is little reward for hard work and success in the service center in Bracknell. I did not find it an inspiring place to work. It felt like I was back at School at times and I was not treated like an adult. Most of the managers should not be managers or should be given a significant amount of training before starting the positions. It is too SLA driven and there is more interest in reporting and filling out spreadsheets than building a relationship with the client and finding the best candidate. The relationship with the suppliers or agencys does not seem to be that good either. The Bracknell office is over crowded and I would recommend a move to larger premises. The Bracknell office is not well managed and needs to have a more grown up approach to it and some respect shown to the employees. They also need to have a database or CRM, not a different system depending on the client. It was very frustrating when trying to source/recruit a role and I was astonished that the company does not have a central database for candidates like in an agency environment. I agree with some earlier comments about "bums on seats" approach.

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AMS Response
10y
Many thanks for your feedback. As the recently appointed Head of Centre in Bracknell I have set up a number of projects led by team members themselves that focus on wellbeing, development, technology and communication which have been initiated to enhance the working environment. I believe we are making some positive steps in all of these areas and I'd be keen to showcase these to you, and also hear some more detailed feedback from you if you are happy to share further. I can be contacted via jeff.owen@alexmann.com

Explore other reviews about AMS

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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