Don't Walk Away From AMR - RUN!! - Anonymous employee AMR Employee Review

1.0
27 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely None That I experienced other than good coffee.

Cons

Absolute chaos - no one in my extremely top-heavy Organizational Chart had the slightest clue about how to arrange and schedule training. They were constantly shifting responsibility and then blame for their total lack of organization in the on-boarding and training process, and then attempted to place me into a position without the first bit of training and qualification that would have immediately placed the public in danger - and what bothered me the most was that they were very willing to do so. The only bright employees I met during the worst initial period of my work-life (over 4 decades) were mid-level people at the Texas Regional Communications Center who tried to get something moving for me, although when I showed up for training - they immediately asked: "Hello - welcome and why are you here?" It was not a rhetorical question - they really did not know why I was there... "To train, I was told" was my response. I have never experienced a worst employee attitude and sense of doom than I got from several employees of AMR. Paid well - yes - a ton of overtime. They complained of being overworked and understaffed constantly and I heard of too much pure malice and back-stabbing between co-workers. Even people I know who work for AMR - Waco say the same thing - they are making things up as they go and there is nothing sure and certain. Constant policy changes and supervisor change and turn-over with incompetent people put in supervisory positions. I had very high hopes for this position and wanted it to be my last before retirement, but the old saying rings true: "Life is too short to spend it with people who make you miserable." Some very good people there, but not enough of them.

Explore other reviews about AMR

5.0
9 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with AMR for 10+ years and I have to say, it’s an outstanding organization for anyone looking to advance their career in Emergency Medical Services (EMS). One of the standout features is the abundance of career advancement opportunities—they really invest in their team members with comprehensive in-house training programs that help you build skills and certifications at every level. Whether you’re starting out as an EMT or aiming for paramedic roles or even leadership positions, AMR provides clear pathways and support to grow professionally. What I love most is how AMR operates nationwide, giving you flexibility and variety in your work environment. From high-paced urban emergency responses to specialized disaster relief teams, there’s a diverse range of settings to match your interests and skills. This not only keeps the job exciting but also allows for transfers or new challenges without leaving the company. Overall, AMR fosters a supportive culture focused on excellence in patient care and employee development—if you’re passionate about EMS, this is a top-notch place to build a rewarding career! Highly recommend.

Cons

No real cons to speak about.

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AMR Response
4mo
Thanks so much for the 5-star review and for sharing your experience with career pathways, training programs, and the variety of EMS opportunities available across the organization. We appreciate your feedback and encourage you to connect with your HR representative for support as you continue your career with us.
5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

As we continue to strengthen our culture, our Core Behaviors remain the foundation for how we lead, engage, and deliver results across our teams. These behaviors are not just guiding principles—they define the expectations for how we interact with each other, our patients, and our communities every day. At their core, these behaviors drive consistency and alignment across the organization. By prioritizing care, encouraging open communication, seeking to understand, collaborating on solutions, and holding ourselves accountable, we create an environment grounded in trust, respect, and shared responsibility. I am proud to be part of a great organization that exemplifies the core behaviors.

Cons

Success of the Core Behaviors depends on consistent leadership, clear application, and sustained reinforcement over time. This is a challenge that will take time.

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AMR Response
2w
Thank you for the 5‑star review and for your years of dedication! We’re glad to hear how strongly you connect with our Core Behaviors, and we appreciate your insight on the importance of consistent leadership and reinforcement.
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