Field Support Tech - Anonymous employee AMR Employee Review

4.0
15 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not your typical IT support role - variety of projects you get your hands on supporting computer aided dispatch. Basically you work 8 full hours a day which includes lunch so in essence you work 7 unless you are required to stay or come in for emergencies.

Cons

Supporting tough books can be monotonous and the crews are rough on the them so failed drives are a common occurrence.

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5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good working conditions Chance to advance

Cons

Fleet units are old and AC not working well

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

Cons

For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

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