Dime-A-Dozen Service - EMT AMR Employee Review

2.0
25 Jul 2017
Recommend
CEO approval
Business outlook

Pros

As a private EMS service, the pay and benefits are better than government run EMS services.

Cons

You are nothing but a number to this company. As EMS professionals, we are underserved mental health wise as we see the worst of the worst. That is a given, and we know and expect it from the beginning of our careers. However, there will always be those calls that just get to you. Expect ZERO support from this company, ZERO empathy, and unless you keep your mouth shut and keep your pain and internal struggle to yourself, they will find a way to get rid of you because there will always be another warm body with a patch to fill your spot. The current director of operations is a "tough guy" who is quick to sniff out any sign of weakness. If you get injured on the job, you will lose his respect, completely.

Explore other reviews about AMR

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
1mo
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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AMR Response
1d
Thanks so much for the 5-star review—we appreciate you sharing your experience and long-term perspective, and it’s great to hear the positive impact of recent changes in culture and leadership. We also value your feedback on staffing and scheduling, and we’ll share your comments with leadership in the spirit of continuous improvement.
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