Micro-management in Finance dept. - Finance AIR MILES Employee Review

Thank you for your feedback, and your six years at AIR MILES. It’s great to see that you enjoyed so many of our perks during your tenure with us– from our culture, wellness offerings, flexible work environment and our collaborative office space. We take great pride in these elements of our workplace. AIR MILES strives for a culture of collaboration, transparency, and trust. I am sorry to hear this was not your experience. We have implemented tools, resources, and measurements such as our semi-annual Leadership Effectiveness Survey to better understand our areas of opportunities with respect to culture and leadership. We turn feedback from these surveys into action plans to improve the Associate experience. Work-life balance is top of mind for our Associates, and we do our best to offer as much balance as possible through our Summer Hours Program, Summer Fun Days, paid vacation time, Wellness Days and our free Headspace offering to all Associates. We understand it can be hard to take advantage of these offerings at times, but encourage our Associates to work with their Leader to ensure work-life balance is a top priority. Finally, we continue to prioritize internal mobility as an organization by proactively sharing available opportunities with Associates before we recruit externally. In 2021, almost half of our job vacancies were filled by internal transfers and promotions. We’ve also launched a new career-leveling framework this year that provides more opportunities to grow as an individual contributor or as a people leader and provided learning and development opportunities to support career growth. I wish you all the best in your future endeavours! Dimitri Benak, VP of People and Culture