Worked for 18 great years. - Travel Specialist AIR MILES Employee Review

4.0
15 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The company was very supportive to the employees. Many hours were spent in upgrading and coaching. If someone wanted to take the time and effort to learn more about travel, the opportunity was there, if the interest was there. I felt the company rewarded me for my efforts, and my managers were always pleased with my work. I loved my job. The atmosphere in the first 10 years of my employment-1993-to approx. 2003 was that of a community, and many friends were made .

Cons

Some challenges-things over the years were changing. The old tried and true methods were not deemed not as important anymore. New employees did not have the same loyalty, or the same vision as the older employees. The important details of being in a position as a travel sales agent were replaced by do-it-yourself with the advent of online booking.

Explore other reviews about AIR MILES

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

avatar
AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

See reviews by: Helpful|Rating|Date|All