Quiet Firing - Account Management ADT Employee Review

1.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

No pros anymore with back to back changes and the highest expectations to adapt overnight.

Cons

targeting and retaliation is common and once on that radar you can’t get off and are picked to the bone for small things costing you bonus etc. they preach about mental health and diversity but the moment your cleared for fmla or ada you’re a target and they find something to come at you for to cost you a bonus or worse

Explore other reviews about ADT

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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