Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADT

      Engaged employer

      ADT reviews

      Excellent Place to Work - Virtual Service Support Specialist ADT Employee Review

      5.0
      6 Jun 2024
      Virtual service support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work From Home Work/Life balance Reasonable Flexibility Sizeable PTO accrual Decent pay for what you do Benefits/Perks Upward Mobility Managers don't hover

      Cons

      Hard cap on pay depending on position. Very little handholding after training. Because managers don't hover, a lot of self discipline is needed, your time is tracked by various programs. Metric Based Jobs: metrics are taken seriously, don't fall behind repeatedly.

      Explore other reviews about ADT

      5.0
      24 Mar 2026
      Sales & training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      18 Jun 2026
      Patrol manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

      See reviews by: Helpful|Rating|Date|All
      Related searches: ADT jobs | ADT salaries | ADT benefits | ADT interviews
      ADT reviewsADT Virtual Service Support Specialist reviewsADT review