Horrible company to work for - Residential Sales Representative ADT Employee Review

1.0
25 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Used to be great benefits but nothing good to say anymore

Cons

No leads, fake leads, bad insurance, no support, always deal with customer service issues. They don't care about customers or employees at all! Increase customers rates, takes weeks to get anything fixed. Too stressful! Life is stressful enough without working for a horrible company too!

Explore other reviews about ADT

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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