Lots of empty promises. - Anonymous employee ADT Employee Review

1.0
24 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My manager was awesome, understanding, accommodating to family needs. The schedule was flexible when I needed it due to personal illness and family concerns. The team I worked with were a lot of fun, very diverse, most were supportive of others.

Cons

Commission only is a very hard way to live when the company doesn't live up to their promises. The micromanagement and over documentation of all activity some days takes more time than the door knocking or calling actually did.

Explore other reviews about ADT

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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