Long hours, hard work, little appreciation. - ADT Installer ADT Employee Review

2.0
23 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Working as a installation tech you get an iPad now, but I left before that started. I did enjoy spending a lot of time by myself and to pace my own work. Proper tools are included. Customers were always appreciative of our work

Cons

Hours can be unreasonable, and it's difficult for management to determine how long a particular installation or service roll will take. Scheduling was a mess when I was there, and still involved lots of phone calls with dispatch. There's almost no room for advancement since management is entrenched and happy keep entry level employees at the bottom. Any employee who comes up with a new idea or solution is immediately hushed. Thinking is not encouraged.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

See reviews by: Helpful|Rating|Date|All