Over promise, under deliver - Sales Representative ADT Employee Review

1.0
21 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Work from home 401k & health insurance

Cons

I put about 5,000-10,000 miles on my car each month, not even paid state minimum for mileage. Was told the job was 50-60 hours a week, I am now being told I need to work ~80 a week (as is everyone else). Compensation plan is not what it seems, company presents it in a way that implies the average employee is making a lot more then they really are. Huge turnover rate Told to be misleading to customers to get sales After sales are made they are often lost due to the companies inability to process and install them. Many commission discrepancies, difficult to get corrected No time off, personal days, or sick days for the 1st year of employment.

Explore other reviews about ADT

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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