To succeed, you have to dedicate ten to fifteen hours per day to the company, six days per week. - Residential Sales Representative ADT Employee Review

2.0
25 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Excellent benefits. Good commission structure.

Cons

The job is extremely demanding. There are a lot of "extra duties" and no compensation. Unreasonable expectations. If you do not make your monthly quota, you get pulled from the company lead system (equivalent to losing your base pay) All employees are treated differently. Management changes the rules as they please with no fair warning of what the expectations are.

Explore other reviews about ADT

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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