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      AC3

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      AC3 reviews

      Titanic at the tip of iceberg - Engineer AC3 Employee Review

      2.0
      23 Mar 2023
      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Started well like a traditional old school MSP. Easy to get it. Good for those who are struggling with work a visa as you can be choosers many a time. Slow and laidback due to little tech innovation. Diversity and inclusion With the new reward policy, you many get cookies mailed to you which are yummy. One days at office is reasonable with lunches and soft drinks. New me-day policy is a pleasure.

      Cons

      Old school technology with old school customers. Legacy tasks and repeat ones. Average mind set staff- who can stick there for a long. Major focus on reactive support with no consulting ability. Limited training and development: While the company may be easy to get into, there were limited opportunities for training and development. This made it difficult to build new skills or advance within the company. The cloud guru portal is not really a in house training platform. Lack of innovations, but too many procedures. Sales and account managers throwing balls without knowing about resourcing. The company looked good on paper, but in reality, it was different. The HR department's seeming inability to understand or address the challenges facing employees. As the company grew and the workload increased, many employees, felt overworked and underappreciated. This ultimately led to a high level of dissatisfaction and burnout among staff.

      avatar
      AC3 Response
      3y
      Thank you for your feedback. It’s good to hear that you experienced some of the great benefits we offer our people, especially our commitment to diversity and inclusion. We note your constructive feedback as well and as always, we are committed to taking all feedback seriously and looking for ways to “better it”. As a fast-growing business, we experience growing pains along with the same staffing challenges of every IT business in Australia over the last few years, however, we are very proud to say that our recent staff engagement survey had one of the best results in our history. We work hard to create a great experience for both our people and our customers and are sorry that you didn’t get to experience that. We wish you the best in your future career endeavours.

      Explore other reviews about AC3

      5.0
      14 Nov 2022
      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and work culture

      Cons

      There is not cons working here

      1
      avatar
      AC3 Response
      3y
      No cons!! Thank you for the short but positive feedback! We look forward to you continuing to enjoy working at AC3.
      1.0
      5 Feb 2023
      Solutions architect
      Recommend
      CEO approval
      Business outlook

      Pros

      There is positive for everything, else it will be nuked even here. A series of similar and overwhelmingly positive reviews may indicate that they are not genuine. It's important to evaluate the authenticity of these types of reviews. This explains all about this organization. It`s only for "yes man" kind of organization. If you are like one of those go for it.

      Cons

      I was extremely disappointed with my time at this company. The salary was inadequate and fell below market rates, a sentiment echoed in the numerous negative salary reviews. The company culture, which was once a strong point, has now declined significantly. Attrition rates are alarmingly high, and HR shows a lack of interest in employee feedback. To make matters worse, the middle management is ineffective and provides no real value. While some customers may have a positive experience, I cannot recommend this company based on my own experience. On top of that they follow some bookish 50th percentile salary benchmark.

      18
      avatar
      AC3 Response
      3y
      Thank you for your feedback. We value all feedback, both positive and constructive as it helps us “Better It” so we appreciate every review. Glassdoor has great policies in place that prevent any company from interfering in anonymous reviews (both positive and negative) so please rest assured that every review on our profile is legitimate. AC3 follows industry standard salary benchmarking and offer an individualised variable reward framework on top of this, which allows each employee to be rewarded in a unique way is to that motivates them personally. We pride ourselves on our positive culture and our attrition rates which are lower than industry average, although we do also have a program in place to further reduce this rate. We’re sorry that you didn’t experience the best of what AC3 has to offer during your time with us. We would welcome the opportunity to learn more about your experience, so please reach out directly to the People & Culture team if you would like to share more. All the best in your future career endeavours.
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