Pros
It was a job when I really needed one. I was desperate, and after being turned down as a nanny, I was offered a job in the office, which I gladly took because everyone seemed so friendly and polite.
Cons
The work was monotonous and boring, but I would have tolerated it had the environment not been so toxic. The manager/owner claimed that she was not a micromanager, but she sat on my desk and calculated how many things I should be able to get done in one day and asked for a report at the end of each day. The owner/office manager pretended to be two different people when she was on the phone with a troublesome nanny or family. I was told I was not allowed to eat my lunch in the building and had to sit in my 100+ degree car because there was nowhere else for me to go. I was scolded regularly about strange things - having an open drink on my desk, brushing my hair once, taking drinks of water too frequently, etc. Yet other employees were allowed to eat and drink all they wanted at their desks. I also got dirty sideways looks any time I had to use the bathroom. The employee turnover seemed high and we were all warned that if we didn't stop talking to each other and get back to work that she would fire every one of us - that she had done it before and would do it again. There was no socializing between co-workers and I can barely remember the names of any of the girls I worked with. There was a lot of misrepresentation with the office locations. There is really only one office that anyone is at on a daily basis. The other offices are rented, or sometimes hotel conference rooms are used, as a fancy backdrop, essentially. The people don't know the places they are assigning nannies to, they've only interviewed these people on the phones. The best route to take to get to someone's house from their place is just pulled up on the internet - anyone could do that.