Not a bad place to work but needs improvements - Customer Success Specialist ABC Fitness Employee Review

3.0
28 Jul 2022
Recommend
CEO approval
Business outlook

Pros

- great team who truly cares about their role, the customers and one another - work from home is a benefit - workday is not micromanaged - flexible with time off, appointments and so forth - great product - opportunity to learn a lot about tech & the overall industry - a great place to get started in tech

Cons

- disconnect between parent company and Trainerize - upper management has a lack of understanding of how much work the team does and that it is unreasonable - a lot of times feels like upper management is not listening - promotions are a bit iffy - seems like favouritism has occurred more than once - pay is not aligned with amount of work performed - there is no WFH budget for setting up a home office properly - KPIs/metrics were created years ago but they no longer align with current work so this forces people to do even more to keep up with KPIs - lack of immediate director/manager for over 4 months

Explore other reviews about ABC Fitness

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-Remote work -Great culture -Good sales training

Cons

-Income volatility -high-pressure sales environment

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