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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Not good - Customer Service Representative (CSR) AAA The Auto Club Group Employee Review

      2.0
      1 May 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay , work from home

      Cons

      Training was horrible and we were all over the place and didn’t focus on the core training to over 50 carriers and 14 states. You have zero time for anything even documenting pertinent info. It’s not disowned for success at all.get ready to be thrown the wolves without proper training.

      avatar
      AAA The Auto Club Group Response
      1y
      Thank you for taking the time to provide us with a review as a former employee. We appreciate the feedback you've provided. If you'd like to provide additional feedback, please feel free to email us at TalentAcquisition@acg.aaa.com.

      Explore other reviews about AAA The Auto Club Group

      5.0
      8 Jun 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      2.0
      9 Jun 2026
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remote is a benefit.

      Cons

      If you don't mind being stressed to meet KPI's or be facing the door, sell credit cards, create leads for life agents, essentially service your own policies while trying to focus on new business, multiple goals to hit, 1 for units, 1 for memberships, 1 for brokered, 1 for credit cards to get a commission, low base salary comparatively then this is for you

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