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AAA The Auto Club Group

Engaged employer

Decent Experience - Anonymous employee AAA The Auto Club Group Employee Review

3.0
20 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Company Reputation: AAA is a well-established company with a strong brand, which can provide job security and pride in working for a trusted organization. Employee Benefits: AAA offers competitive benefits packages, including health insurance, retirement plans, and paid time off, making it an attractive employer for long-term career growth. Opportunities for Career Development: The company often provides training programs, professional development opportunities, and career advancement paths, allowing employees to grow within the organization.

Cons

Performance Pressure: In certain roles, particularly in sales or customer service, there may be significant pressure to meet performance targets or sales goals, which can be stressful for employees. Inconsistent Management: Some employees report variability in management styles across different departments, with some managers providing more support than others. This can impact the overall work experience.

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AAA The Auto Club Group Response
1y
Thank you for taking the time to provide us with a review. We truly appreciate your feedback, as it will help us with making improvements in the future. If you have any additional feedback you'd like to provide, please feel free to reach out to us at TalentAcquisition@acg.aaa.com.

Explore other reviews about AAA The Auto Club Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good pay and trains well

Cons

Yearly salary increase are minimal

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AAA The Auto Club Group Response
1w
Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent coworkers and steady paycheck

Cons

Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

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