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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Great Work From Home Option - Anonymous employee AAA The Auto Club Group Employee Review

      4.0
      29 Oct 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They provide you the equipment and have a great onboarding process.

      Cons

      Calls can be overwhelming when receiving high volume of calls per day. Also disappointing that they no longer offer much overtime.

      avatar
      AAA The Auto Club Group Response
      1y
      Thank you for providing a review as a former employee. We truly appreciate your feedback. If you'd like to provide any additional feedback, please email us at talentacquisition@acg.aaa.com.

      Explore other reviews about AAA The Auto Club Group

      5.0
      8 Jun 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      avatar
      AAA The Auto Club Group Response
      2w
      Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
      2.0
      22 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent coworkers and steady paycheck

      Cons

      Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

      avatar
      AAA The Auto Club Group Response
      15h
      Thank you for taking the time to write a review on your experience as a current employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience with work expectations and workload. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you.
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