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AAA The Auto Club Group

Engaged employer

P&C Agent - Field Sales Agent AAA The Auto Club Group Employee Review

2.0
1 Feb 2024
Recommend
CEO approval
Business outlook

Pros

-Love most of the people I work with. -Great benefits, 401K w/company match, Medical, Dental, STD & LTD, Life Ins, -Good brand recognition makes outbound calling easier, -

Cons

-Lots of hiring of Field Sales Agents w/o relevant work experience, high turnover, no Customer Service support, makes it hard to grow your book of business. -Company owns book. -Not an actual Salary as advertised rather, it's a Draw against Commission that starts at $39K=$750/wk. for first six months only. Then draw decreases for next 6mos to $35,100+$675/wk. After 1yr it's $31,200=$600/wk. -You have to sell enough premium for the commission to cover the Draw AND a minimum of 15 units before any commission is paid. -Commissions are based on meeting Tiers but even at top tier (pretty difficult to attain), lower than industry standards. -You also have to meet minimum membership and life insurance sales or drop down a tier which could result in no commission at all, regardless of the amount of premium. -It's the only position that doesn't pay commission on first dollar of sale in company. Changes to compensation happen frequently. -Renewal commissions only paid for 4yrs. -Renewal commissions are only 1% for Brokered Carriers and 2% for Branded -Not much opportunity for upward mobility

avatar
AAA The Auto Club Group Response
2y
Thank you for providing feedback about your personal experience with our company as an employee. Your feedback helps us improve our employee experience and processes. If you'd like to provide additional feedback about your experience, please email talentacquisition@acg.aaa.com. We look forward to hearing from you.

Explore other reviews about AAA The Auto Club Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good pay and trains well

Cons

Yearly salary increase are minimal

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AAA The Auto Club Group Response
2w
Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent coworkers and steady paycheck

Cons

Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

avatar
AAA The Auto Club Group Response
1d
Thank you for taking the time to write a review on your experience as a current employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience with work expectations and workload. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you.
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