Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 58 reviews)); "Great people to work with" ((in 33 reviews)); "Have met some great coworkers and working from home is convenient" ((in 18 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 36 reviews)); "Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 22 reviews)); "Too many managers for too little staff" ((in 16 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 6 reviews))

What are employees saying about AAA Club Alliance redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance redundancy and their outlook for job security at AAA Club Alliance in 2026.

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AAA Club Alliance reviews

Strong Training Program and Company Culture - Retention Specialist AAA Club Alliance Employee Review

5.0

10 Jun 2025

Retention specialist

Recommend

CEO approval

Business outlook

Pros

Excellent learning experience for beginners, always available overtime, and many benefits like school tuition reimbursement. Many Remote positions became permanent after COVID.

Cons

Stressful, high-volume call center, handling both outbound and inbound calls. When I started, the company culture still had a lovely, traditional, family-style feel, but many of its systems and processes were outdated. While improvements were underway when I left, they were still catching up compared to other call centers.

AAA Club Alliance Response

11mo

We appreciate hearing that you have enjoyed the benefits and training AAA has provided to Associates. We do offer mental health support through our employee assistance program as well as individuals can use one of our health plans to find a mental health provider in network in their region, we will share your feedback with our benefits team to ensure those offerings are communicated to Associates.

Explore other reviews about AAA Club Alliance

5.0

27 Apr 2026

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

AAA Club Alliance Response

2mo

Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.

2.0

9 Jul 2026

Senior travel consultant

Recommend

CEO approval

Business outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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Insurance Service Specialist - Outbound

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Strong Training Program and Company Culture - Retention Specialist AAA Club Alliance Employee Review

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