employer cover photo
employer logo
employer logo

A First Name Basis

Is this your company?

Awful experience - Inside Sales Specialist A First Name Basis Employee Review

1.0
11 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The advertised salary was quite competitive compared to similar entry-level sales jobs.

Cons

I will share my experience for the month and a half that I was a sales specialist at A First Name Basis. I was given a very surface-level “training” period that consisted of nearly a week of PowerPoints that had very basic sales concepts, listening to call recordings for about a day or two, and then was put on the phones my second week to start closing. When I was placed on the phones, I was told not to worry about numbers and to just get experience having conversations with leads and clients, which I thought was a good thing. As a new employee and new to the home-care industry, I definitely made a couple of mistakes, but I felt I was doing quite well overall, and I even had meetings with my training supervisor (when she was there; she was gone for 2 out of the 6 weeks I was employed) every afternoon where at the end of June/beginning of July, she told me that I was doing a great job and to keep it up. Not once did I receive tangible feedback or coaching as to specific things I was doing wrong or that needed correction. I felt that I was basically thrown on the phones and left to learn, which I don’t necessarily mind, and I thought things were going well because the feedback I did receive was all quite positive. I was told multiple times that I was doing stellar on my calls and that I was doing a fantastic job. For my first month, I exceeded the quota of closes that my training manager had set for me, and was on track to have a higher amount of closes for July. On July 9th, I was asked to come to the meeting room at the end of the day, where my training manager and the director of sales told me that I was being terminated, effective immediately. They specified that this was a performance-induced termination and that there were no issues with my conduct. I was very surprised, and immediately asked for specific metrics that I had failed to meet since I surpassed my first month quota (which was a low quota, albeit I did exceed it). They were not able to give me a single specific number that I had not met, but instead kept it vague, saying that I had issues with “having to be reminded of things”, which in my opinion is to be expected within the first couple months of a job in an industry I was brand new to. Bear in mind, I had told them from the very beginning that I was new to this industry and they assured me numerous times that that wouldn’t be a problem; overall, they defaulted to things merely “not being a good fit”, and I was to leave my computer and backpack on my desk and leave immediately. I had not received any negative feedback at all leading up to this point, and it was actually the opposite - I had been told numerous times throughout those weeks that I was doing very well and to “keep up the good work”.

Explore other reviews about A First Name Basis

5.0
7 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Helping others, being able to tailor their care for their specific needs.

Cons

No cons at this time.

3.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Full benefits and 401k retirement

Cons

Pay is low at $10.50 and people at McDonald's gets paid more for sticking food in a machine, offered schooling, full benefits, while we take care of an entire individual and get paid terribly.

See reviews by: Helpful|Rating|Date|All