Pros
The best part of working at 4G is easily the ability to work entirely from home. Your closest coworkers play a pivotal role in making the work you do meaningful.
Cons
Support has been neglected as an organization within the company. Everyone – from all departments in support – is struggling to stay afloat due to high turnover rates. Departments are tremendously understaffed, and upper management does not take this seriously enough. Whenever understaffing is discussed, management "discusses with finance," but new openings are never generated. After two years being a top performer in my role, there has been no discussion of a pay raise. Others have reported that they are being offered promotions without pay increases. 3-4 years ago, I felt that the company valued me as a person and appropriately compensated my work ethic. However, with the new focus on making this company a "great business," I feel that hardworking employees are undervalued and ignored when they share several cries for help.